Oct 26, 2023

Edward Hoffman discusses his book "The Smart Mission" and NASA’s lessons for managing high-tech projects. Ed was the first NASA Chief Knowledge Officer, and the founder of the NASA Project Leadership Academy. In 2010 he received the NASA Outstanding Leadership Medal. He is currently a Senior Lecturer at...

Oct 12, 2023

Alwyn Joseph, CRO at FPT Software, discusses his recent article for Information Week describing four reasons why digital transformation efforts fail. Researchers like McKinsey, KPMG and Bain say that the risk of failure falls somewhere between 70% and 95%. Ever wonder why such a high failure rate? Listen here...

Oct 5, 2023

Matt Edic discusses the use of AI-powered virtual agents in providing superior customer service and experience. Matt is Chief Experience Officer at Intelepeer, a cloud-based platform that helps businesses automate their customer interactions, allowing them to improve their customer experience, reduce costs, and increase...