Mar 28, 2024

Customer Experience and GenAI - Special Episode - Everyone is talking about Generative AI. But how do you unlock the real business potential? One way is to boost Customer Experience. In this special episode we will briefly examine how companies can leverage GenAI to improve customer experience. We’ll explore the...

Mar 14, 2024

Leilani Bloomquist discusses strategies for effective digital transformation leadership and culture. She is the founder of Leilani Bloomquist Consulting and an expert in human-centered design and innovation. Leilani spent time as Senior Director of Digital Transformation at Medica and Senior Manager of the Innovation...